Case Study

Research Ops Dashboard for Product Decision Velocity

Created a self-serve insight dashboard that connected UX metrics to roadmap decisions.

Company Name Placeholder · Quantitative UX Researcher · 2022-08 to 2023-03
Research OpsDashboardData StorytellingUX Strategy

Methods

Metric architecture, dashboard design, cohort analysis, stakeholder enablement

Impact

Reduced insight turnaround from weeks to days for product teams.

Visual Vignettes

Product/feature mocks and data visualizations

Research operations dashboard mock with KPI cards and trendline view for stakeholder use.
Feature Mock: Insight Operations Console

A self-serve decision dashboard that links UX metrics to product roadmap domains.

Column chart showing reduction in insight turnaround time over multiple quarters.
Data Story: Decision Velocity Gains

Operational metrics showing turnaround-time compression after dashboard adoption.

Case study narrative

Context

Research findings were distributed across decks and docs, causing delays in translating insights into product decisions.

Approach

I designed a dashboard model that connected survey indicators and behavioral metrics to product areas. Each view included confidence intervals and practical interpretation guidance for non-analyst audiences.

Outcome

Cross-functional teams used the dashboard during roadmap planning, increasing evidence-informed prioritization and reducing duplicate analysis requests.